International Shipping Policy
At Bloom by Stella, we are delighted to offer international shipping to our customers worldwide. Please review our policy below for important details regarding international orders.
Processing & Shipping Times
- Processing takes place on business days (excluding weekends and holidays).
- Shipping times vary by destination and shipping method selected at checkout. Estimated delivery times will be provided at checkout but may be subject to customs delays.
Shipping Costs
- Shipping rates are calculated at checkout based on the destination and selected shipping method.
- We are not responsible for any additional carrier delays once the package has been shipped.
Customs, Duties & Taxes
- All international orders may be subject to customs duties, taxes, and fees imposed by the destination country.
- These charges are the sole responsibility of the customer and are not included in the item price or shipping cost.
- Bloom by Stella is not responsible for any customs delays, duties, or additional fees imposed by the recipient’s country.
Order Tracking
- A tracking number will be provided once your order has shipped. You can track your order using the carrier's website.
Refused or Undeliverable Packages
- If an international shipment is refused or undeliverable due to an incorrect address or failure to pay customs duties, the package may be returned to us. If returned, any applicable return shipping costs and restock fees will be deducted from the refund amount. Original shipping costs are non-refundable.
Restricted Items
- Some products may be restricted or prohibited in certain countries. It is the customer’s responsibility to check their country’s import regulations before placing an order.
By placing an international order with Bloom by Stella, you agree to the terms outlined in this policy. If you have any questions, please contact us before placing your order.
We appreciate your business!
